Cancellations
Cancellations or appointment changes made at least one business day in advance allows our team the opportunity to accommodate other guests and will be greatly appreciated. Cancellations made with less than 24 hours notice will be subject to a charge of 50% of the service fee. No-show appointments are subject to a cancellation fee of 100% of the services booked.
Late Arrivals
To ensure the promptness of all services, we reserve the right to reschedule any client that is 15 minutes late or later to their appointment.
Payment
We accept cash and all major credit cards, Apple Pay (and other contactless payments) as well as EMV chip cards. Personal checks are not accepted.
Pricing
We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and salon menu updated, please note that prices and services are subject to change at any time.
Refund Policy
JSJ Hair Design stands firmly behind all of its salon services.
Returns and refunds are limited to the following:
1. Services received are final and cannot be refunded - Due to the artistic nature of what we do, we cannot offer refunds on services performed.
2. Refunds for retail products will only be considered if presented within 7 days of purchase. Products can only be refunded if they are unused and in the original packaging. Refunds can only be processed with receipt.
3. Tools (blow dryers, flat irons, etc) may be returned within 30 days of purchase for exchange only, providing they are in their original packaging and gently used.
Color Formulas
All hair color formulas are the intellectual property of JSJ Hair Design.
JSJ Hair Design reserves the right to refuse Products & Services to anyone at its discretion if it feels the policies herein are being abused.
Cancellations or appointment changes made at least one business day in advance allows our team the opportunity to accommodate other guests and will be greatly appreciated. Cancellations made with less than 24 hours notice will be subject to a charge of 50% of the service fee. No-show appointments are subject to a cancellation fee of 100% of the services booked.
Late Arrivals
To ensure the promptness of all services, we reserve the right to reschedule any client that is 15 minutes late or later to their appointment.
Payment
We accept cash and all major credit cards, Apple Pay (and other contactless payments) as well as EMV chip cards. Personal checks are not accepted.
Pricing
We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and salon menu updated, please note that prices and services are subject to change at any time.
Refund Policy
JSJ Hair Design stands firmly behind all of its salon services.
Returns and refunds are limited to the following:
1. Services received are final and cannot be refunded - Due to the artistic nature of what we do, we cannot offer refunds on services performed.
2. Refunds for retail products will only be considered if presented within 7 days of purchase. Products can only be refunded if they are unused and in the original packaging. Refunds can only be processed with receipt.
3. Tools (blow dryers, flat irons, etc) may be returned within 30 days of purchase for exchange only, providing they are in their original packaging and gently used.
Color Formulas
All hair color formulas are the intellectual property of JSJ Hair Design.
JSJ Hair Design reserves the right to refuse Products & Services to anyone at its discretion if it feels the policies herein are being abused.